Privacy Policy
This policy explains how HENGLONG handles information collected through this website and business inquiries.
Information you provide
When you send an inquiry, we receive the contact and business details you choose to submit, such as your name, company, email, telephone or WhatsApp number, country, product interests, quantity and message. Please do not include sensitive personal information in an inquiry.
How inquiry information is used
We use inquiry information to reply to your questions, prepare quotations, discuss samples or custom orders and manage the related business correspondence. Website inquiries are stored in our restricted WordPress administration area and may be sent to the team responsible for replying.
Website storage and technical information
The website uses essential browser storage to remember your language preference and whether you have dismissed the storage notice. Optional analytics and advertising tracking are not enabled in the current website build. Our hosting and security services may record technical information, such as IP addresses, requested pages, browser details and access times, to operate and protect the website.
Access, service providers and retention
Access to inquiry records is limited to the people who handle the relevant business correspondence and administer the website. Hosting and email service providers may process this information as part of delivering their services. We retain inquiry information for the relevant business follow-up and any applicable record-keeping needs.
Your choices and contact
You can choose which optional details to include in an inquiry and clear website storage through your browser settings. To ask about your information, request a correction or request deletion, email info@henglongarts.com and identify the inquiry concerned. We will review your request and explain any information that needs to be retained for an ongoing transaction or applicable record-keeping requirement.
For privacy questions, contact: info@henglongarts.com